Privacy Policy

Effective Date: October 1, 2026

Valley Eye & Face Plastic Surgery (“Valley Eye & Face,” “we,” “us,” or “our”) respects your privacy. This Privacy Policy explains how information may be collected and used when you visit valleyface.com or contact us through the website.

Information We Collect

When you contact Valley Eye & Face through our website, you may choose to provide information such as your:

Our website and hosting provider may also automatically collect standard technical information when you visit the site, such as your IP address, browser and device type, pages visited, referring page, and the date and time of your visit. This information may be used for website operation, security, and troubleshooting.

How We Use Your Information

Information submitted through the website may be used to:

Valley Eye & Face does not sell or rent personal information.

Medical and Health Information

Please do not submit detailed medical information, medical records, or photographs through our general website contact form or regular email. A brief description of the procedure or service you are interested in is sufficient for an initial inquiry.

Valley Eye & Face Plastic Surgery protects health information in accordance with applicable federal and California privacy laws, including the Health Insurance Portability and Accountability Act (“HIPAA”) and the California Confidentiality of Medical Information Act (“CMIA”), where applicable.

Our Notice of Privacy Practices provides additional information regarding how protected health information may be used and disclosed and your rights regarding that information.

Use of this website or submission of an inquiry through the website does not, by itself, establish a physician-patient relationship.

Cookies and Website Technology

Our website may use limited cookies and similar technologies necessary for the website to function properly, maintain security, and provide a consistent browsing experience.

We do not currently use the website to create advertising profiles or sell information about visitors.

If our use of website technologies changes materially, this Privacy Policy may be updated accordingly.

Service Providers and Disclosure of Information

We may use third-party service providers to operate and maintain our website and communications systems. These providers may process information only as necessary to provide services to us.

We may also disclose information when required by law or when reasonably necessary to protect the rights, safety, or property of Valley Eye & Face, our patients, or others.

Third-Party Websites and Social Media

Our website may contain links to third-party websites, including professional organizations and social media platforms such as Instagram and Facebook.

Valley Eye & Face does not control the privacy practices of those websites. Information you provide directly to a third-party website or social media platform is governed by that provider’s privacy practices.

Please avoid sending private medical information through social media.

Data Security and Retention

We use reasonable administrative and technical safeguards intended to protect information submitted through our website. The website uses an encrypted HTTPS connection.

However, no website, email system, or electronic transmission can be guaranteed to be completely secure.

We retain information for as long as reasonably necessary for the purposes described in this policy, to maintain appropriate business records, and as required or permitted by law.

Your Choices

You may contact us to update or correct information you have submitted through the website, ask questions about our privacy practices, or ask us to stop contacting you regarding a consultation inquiry.

Valley Eye & Face does not sell personal information or share personal information with third parties for their own direct-marketing purposes.

Children’s Privacy

This website is intended primarily for adults. We do not knowingly collect personal information online from children under 13 without the involvement of a parent or guardian.

Consultations for minors should be arranged by a parent or legal guardian.

Changes to This Policy

We may update this Privacy Policy periodically to reflect changes in our website, our practices, or applicable law. The current version will be posted on this page with its effective date.

Contact Us

If you have questions about this Privacy Policy or information you have submitted through the website, please contact:

Valley Eye & Face Plastic Surgery
9900 Stockdale Ave., Suite 204
Bakersfield, CA 93311
Phone: (661) 325-3937
Email: info@valleyface.com